Tennnessee Breakout Room

Tennessee Breakout Room Presentations

9:30 a.m.

Sofia Valderrama and Deiwi Zurbarán.

LUXURY STANDARDS IN INTERNATIONAL HOTEL CHAINS AND QUALITY OF CUSTOMER SERVICE

9:45 a.m.

Bendegul Okumus, Belma Suna and Ibrahim Giritlioglu.

BUILDING RESILIENCE DURING AND AFTER THE COVID-19 PANDEMIC FOR A UNESCO GASTRONOMY DESTINATION: GAZIANTEP, TURKEY

10:00 a.m.

Sorcha O'Neill, Mark Traynor and Martin O'Neill.

MITIGATING FOOD WASTE AT RESTAURANTS: A QUALITATIVE STUDY OF RESTAURANT MANAGERS’ ATTITUDES, MOTIVES, AND INVOLVEMENT

10:15 a.m.

Han Chen, Rui Qi and Yvette Green.

RESTAURANT FRONTLINE EMPLOYEES’ JOB INSECURITY AND TURNOVER INTENTION: THE ROLE OF PERCEIVED SUPERVISOR SUPPORT AND FEAR OF COVID-19

10:30 a.m.

Megan Elliott, Wendi Riles and Imran Rahman.

THE IMPACT OF GENDER IDENTITY ON THE DEVELOPMENT OF CULTURAL INTELLIGENCE DURING THE STUDY ABROAD EXPERIENCE

1:30 p.m.

Faizan Ali, Gozde Turktarhan, Cihan Cobanoglu and Chengli Song.

ANTECEDENTS OF DESTINATION ADVOCACY

1:45 p.m.

Cynthia Deale.

HOSPITALITY AND TOURISM MANAGERS’ PERCEPTIONS AND PRACTICES OF TRIPLE BOTTOM LINE SUSTAINABILITY

2:00 p.m.

Su Gibson, Charlie Calvert, Keri Olivetti, Karns Hazlett and Sierra Denny.

FESTIVAL RESEARCH IN A PANDEMIC: A PILOT STUDY

2:15 p.m.

Yvette Green, Han Chen and Bridget Bordelon.

AN EXPLORATORY EXAMINATION OF HOTEL HOUSEKEEPING PRACTICES POST COVID-19

2:30 p.m.

Luana Nanu, Hayley Tillery and Imran Rahman.

AN ASSESSMENT OF AMERICAN HOSPITALITY PROGRAMS BASED ON RATEMYPROFESSOR: A BIG DATA APPROACH

2:45 p.m.

Chengli Song, Faizan Ali, Cihan Cobanoglu and Seung Hyun Lee.

BIOPHILIC HOTEL LOBBIES: STUDYING EFFECT OF BIOPHILIC DESIGN ON CONSUMERS’ DELIGHT, PERCEIVED IMAGE, SUBJECTIVE WELL-BEING, AND LOYALTY